Terms of Service

1. Agreement and eligibility

By creating, accessing or using a BILLI PRO account, you agree to these Terms and the Privacy Notice. You must have authority to enter into the agreement for the business account you create and must comply with applicable law.

2. What BILLI PRO provides

BILLI PRO is a software service for business billing, invoicing, customer records, payment tracking, financial history and related workflows. Features may change as the service is improved.

3. Plans and pricing

The current subscription plans are ₹99 per month and ₹999 per year. Pricing, taxes, included features or payment methods may change prospectively with appropriate notice. Unless a separate written arrangement says otherwise, the current service does not automatically renew a subscription without a new customer payment request.

4. Payment verification and activation

Subscription access may require payment submission and verification. A payment reference, screenshot or other evidence may be reviewed before access is activated. A request is not proof of successful payment until verified.

5. Account security

You are responsible for keeping your login credentials confidential and for activity carried out through your account. BILLI PRO will not ask for your password, OTP, UPI PIN, card PIN, CVV or banking password.

6. Your business records

You are responsible for the accuracy, lawfulness and completeness of customer, invoice, tax, payment and other business information entered into the service. You should maintain appropriate independent business records where required.

7. Financial and tax responsibility

BILLI PRO is a billing tool and does not provide legal, tax, accounting or financial advice. You remain responsible for GST/tax classification, invoice compliance, collections, refunds, credit notes, statutory records and filings applicable to your business.

8. Acceptable use

You must not use BILLI PRO to violate law, impersonate another person or business, gain unauthorised access, upload malicious code, interfere with service operation, abuse support channels or intentionally expose another customer's information.

9. Availability and changes

We aim for reliable service but do not guarantee uninterrupted availability. Maintenance, security events, hosting issues, network failures or other circumstances may temporarily affect access.

10. Suspension or termination

We may restrict or suspend access when reasonably necessary for security, fraud prevention, legal compliance, non-payment, abuse or protection of customers and the service. Where practical, we aim to provide a reason and an appropriate support path.

11. Intellectual property

BILLI PRO software, branding, interface and service materials remain protected by applicable intellectual-property rights. You retain rights in information you lawfully provide to the service, subject to the rights needed to operate the service.

12. Feedback

If you provide suggestions or feedback, you permit us to use it to improve the service without creating an obligation to compensate you, provided we do not publicly disclose confidential customer information.

13. Liability

To the extent permitted by law, BILLI PRO is not responsible for losses caused by inaccurate customer-entered data, misuse of accounts, third-party outages, unsupported integrations, unlawful use or events outside reasonable control. Nothing in these Terms excludes a liability that cannot lawfully be excluded.

14. Complaints and grievance

Use customer support for ordinary issues and the grievance channel for formal complaints. We aim to acknowledge covered consumer grievances within 48 hours and seek redress within one month where applicable.

15. Governing law and changes

These Terms are intended to operate under applicable Indian law, subject to mandatory rights and jurisdictional requirements that apply to a particular customer or transaction. Material changes will be reflected in an updated version and effective date.